We care about our customer, so we provide warranty service for all our products. Our products are provided with a guarantee for the return and repair
of products caused by a warranty case.
The warranty case can be recognized only if the seller and buyer comply with certain conditions of transfer and receipt of goods. The following are the
prerequisites for compliance:
1. When selling the goods, the seller is obliged to fill in the warranty form for the goods and enclose it in the parcel together with the shipped goods.
2. The buyer undertakes to make a purchase of the goods on the seller's website, indicating all the necessary information about the payer, recipient
and delivery address. To record the time of receipt of the goods by the buyer - the buyer upon receipt of the goods from the delivery service must send
a photo of the receipt of the parcel to our website www.reductiondrive.com e-mail address, or take a screenshot of the receipt from the screen of the device.
It is possible to return the goods purchased from us provided that they are used within a period not exceeding one month after receipt of the goods
by the buyer.
In the event of failure of the device purchased on our website www.reductiondrive.com due to the fault of the manufacturer, the buyer has the right to return
the product if the device breaks within a month from receipt of the product, or warranty repair of the product at the expense of the manufacturer. one year
of use from receipt of the device from the delivery service.